Typical Computer Problems

 Windows system problems

A new computer is fast and efficient but its performance quickly deteriorates. Without regular maintenance the problems increase and the machine just gets slower. The normal causes are:

• the hard disk fills up with temporary files that aren't deleted when the application closes
• applications that you uninstall leave behind remnant files and registry entries
• vulnerabilities in the Windows system allow rogue programs to install themselves on your computer taking up disk space and using up valuable system resources
• data files increase in size and become so fragmented that disk access takes longer
• less professional applications eat up resources and dominate the CPU's processing power using massive amounts of memory.

 The dangers of computer virus and parasite attacks

Every time you access the internet to send or receive mail your computer is vulnerable to virus infection. But viruses can also be distributed by malicious websites, as can internet worms and Trojan horses. Anti-virus software and a firewall will minimise the risk of attack but some of these troublesome bugs will still get past the barriers and cause havoc.

Parasite attacks can leave you dangerously exposed to unscrupulous parties who will not hesitate to exploit your weaknesses.

• adware - usually originates from websites you visit and pops up annoying adverts you don't want to see
• spyware - monitors your online habits and distributes the information to marketing companies who may sell your data to others
• malware - may install unfamiliar toolbars in your browser, redirect your home page without your permission, or even cause your system to crash
• key loggers - 'watch' your keystrokes looking for passwords, credit card numbers, etc, that can be used for criminal purposes

 Remote PC support eliminates these problems

Our support service rectifies these problems and keeps your computer in optimum working condition. The next page - Remote PC Support - explains how we do it.

Remote support for Windows-based computers